Questions, answered plainly.

Booking is handled directly. Send us your dates and guest count and we'll confirm availability, pricing and the next step in writing — no listing platform in between.

Cancellation and refund terms are displayed during the booking process and form part of your reservation agreement — refund eligibility depends on the terms selected for your stay. See our Cancellation Policy for the full detail.

Check-in is after 3:00 PM and check-out is before 11:00 AM. Early check-in and late check-out aren't guaranteed but may be possible with prior approval — just ask. Self check-in may be provided through the property's approved access system.

Sangster International Airport (MBJ) in Montego Bay or Norman Manley International Airport (KIN) in Kingston. Airport transportation to Ocho Rios can be arranged through our concierge — availability and pricing are confirmed before you book it.

Yes — transfers and drivers can be arranged on request, including airport runs to MBJ or KIN. Tell us your flight details and we'll confirm availability and pricing before you land.

A maximum of 6 registered guests may stay overnight, across 3 bedrooms with a king bed, a queen bed and two single beds. Travelling with a toddler? Ask us — a seventh little guest may be possible. Only guests on the reservation may stay overnight.

Yes — children are welcome. Please note the pool is used at your own risk and children must be supervised at all times around the water.

Pets are not permitted unless specifically approved in writing before arrival. Ask us before you book if you'd like to bring one.

Yes — high-speed Wi-Fi is provided throughout the home. As anywhere on the island, speeds can occasionally be affected by provider outages or weather.

Yes — parking is available at the property, inside a 24-hour secured gated community.

Yes — these are arranged on request rather than sold as fixed packages, so they can be built around your group. Ask us and we'll confirm what's possible for your dates. Note that events and photoshoots need written approval in advance.

Velvet & Vine is in Ocho Rios, St. Ann, Jamaica, inside a 24-hour secured gated community with swimming pool and beach access. For the privacy and security of our guests and neighbours, the exact address is shared once a booking is confirmed.

Ocho Rios is Jamaica's classic north-coast resort town — beaches, rivers, waterfalls and dining are all part of the neighbourhood. Our concierge can shape recommendations around your dates and interests.